Privacy Policy

The following policy outlines the privacy practices of SportsMed Subiaco in regards to personal information.

Privacy. SportsMed Subiaco respects the privacy of all clients. This document outlines privacy rights and practices as laid out by the Privacy Act 1988 (Commonwealth), Information Privacy Act 2000 (Vic) and the Health Records Act 2001 (Vic). These privacy laws regulate how personal information is obtained and handled, from the collection, its use and future disclosures as well as how the information is stored and when and how it is disposed. This applies to any and all personal and/or medical information that a client supplies to SportsMed Subiaco.
Personal Information Collection. Personal information is defined as any information that specifically identifies you or from which your identity can be easily attained. To provide our clients with superior service it is imperative that we collect relevant personal information from you. This includes information given to our receptionists regarding appointment setting and payment information, as well as information acquired by our physiotherapists and doctors during the initial consultation and subsequent appointments so that we can provide an accurate assessment of your condition as well as a diagnosis and the proper prescribed treatment.
Use and Disclosure of Personal Information. Collecting your personal information is necessary for us to perform our service. Your information will only be used to the extent that it informs our staff and assists them in properly prescribing and carrying out treatment. The collection of your information will allow us to assess, diagnose, prescribe and monitor your treatment and/or ongoing rehabilitation. Therefore asking personal and medical questions are necessary to properly provide our services to the best of our ability. Your information will not be used for any purpose outside of SportsMed Subiaco and our treatment of you as a client.
Consent and Confidentiality. It is our guarantee that we will treat your personal information responsibly and ethically. You are under no obligation to provide us with any of your information. However, obtaining this information is vital for us to determine proper treatment. Ultimately, the decision is yours.
Access to Your Personal Information. You can request access to your personal information at any time. You may also request for us to update any information or change any information that is incorrect. Any request is subject to the permissibility of the law. If for any reason we are unable to provide you with certain requested information, we will provide you with an explanation. We must keep a written copy of your information on file at all times while you are a client. To obtain a copy of your information you can either send us a written request, or contact our office via telephone or online. We will provide you with a copy of your privacy policy and a form requesting access to your information.
Contact us at:
St John of God Subiaco Clinic
Level 1, 175 Cambridge Street
Subiaco WA 6008
Complaints. If you are not satisfied with our response to your request, you may contact the Federal Privacy Commission.

Director of Complaints
Office of the Federal Privacy Commission
GPO Box 5218
Sydney-NSW10 42
Telephone: 3003 539 92

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   Billy Webber 
 
 
 
 Trustindex verifies that the original source of the review is Google. The team here are absolutely amazing they truly care about their clients and go above an beyond to make sure you get the best results
  
 
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   Paul Lavender 
 
 
 
 Trustindex verifies that the original source of the review is Google. I saw Hugh for a running related injury and the service was outstanding. I was able to book in at short notice, where Hugh was knowledgeable, friendly, and very understanding of my injury and my goals. Sportsmed were able to refer me for an MRI and supported with prompt booking of appointments and called promptly after results were received to discuss the next actions. Hugh was also available for follow up to support recovery plans. I cannot speak highly enough of Hugh and the SportsMed service.
  
 
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   Burger Bulloch 
 
 
 
 Trustindex verifies that the original source of the review is Google. I saw Dr Monica Zheng about my hip pain she was extremely nice and very thorough and took the time to explain everything to me. She has organised a scan and some anti inflammatories then a plan from there. I was so impressed. My friend has also seen her and said exactly the same. Thank you so much. Sports mec Subiaco is fantastic and I’ve been coming here for years.
  
 
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   Stella Clark 
 
 
 
 Trustindex verifies that the original source of the review is Google. I was having the worst day and I accidentally showed up a week early to this appointment and Dr. Rzepecki was just leaving for the evening but he insisted on fitting me in. It’s clear that he loves his job and takes extra care, and the receptionists were also lovely. The experience really cheered me up.
  
 
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   Nicholas Hallam 
 
 
 
 Trustindex verifies that the original source of the review is Google. Highly recommend Owen and Jen at SportsMed. I have seen them both for several injuries now and their diagnosis and management has always led to a good and timely recovery. Highly recommend.
  
 
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   Dushka MH 
 
 
 
 Trustindex verifies that the original source of the review is Google. Great Physio and Pilates
  
 
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   Sahar Bajis 
 
 
 
 Trustindex verifies that the original source of the review is Google. Bec Forster is an outstanding physiotherapist. I came to Bec after sustaining an MCL knee injury overseas, having lost a lot of muscle tone, become deconditioned, been unsteady on my left leg, and unable to run. She immediately put an impeccable care plan in place, including MRI and sports physician referrals, and a parallel rehab program while we sought surgical opinion for my knee. Within six weeks of her tailored, targeted rehab my injured knee, both legs and my upper body, and my overall fitness were visibly and functionally transformed — I’m now running again and have rebuilt muscles and noticeably stronger. She applies evidence-based exercises tailored to both my clinical and personal goals. Sessions are challenging and a lot of fun; she is always attentive and quick to adapt exercises depending on how I’m feeling physically that day. She’s caring but pushes me to exceed my own expectations. The occasional knee pain I had before rehab has now subsided. Nothing is ever out of reach with her support, including an after-rehab exercise program I can continue independently — she exceeds every expectation, every time. I am so grateful for Bec’s excellent care and skills. Professional, highly experienced and intelligent, high-energy, and results-driven — she’s the best and highly recommended.
  
 
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   Síofra Áine Harkin 
 
 
 
 Trustindex verifies that the original source of the review is Google. Dr. Tahnee Bell is a credit to herself & to the clinic 😊 Her knowledge & demeanour are second to none, a comprehensive explanation of my knee issues (post ACL recon & meniscectomy) as well as a cortisone injection have helped me back on track in my powerlifting training. There’s never any pressure to rebook, but you always feel welcome to revisit when necessary. A genuine thank you 🌟